hotelThe Hotel Inspector · Season 16, Episode 3 · Aired June 24, 2021
Grenfell Arms
Maidenhead, Berkshire
This one survived. It remains in business.
What happened after
B&B/pub, active listings with current reviews across multiple platforms.
What happened on the show
Berkshire called Alex Polizzi to the Grenfell Arms in Maidenhead in series 16, a pub with eight bedrooms and a restaurant run by 31-year-old Jamie. Unable to find staff, he was doing all the jobs himself with the help of his mum, Sandy, who brought plenty of experience and advice but with whom he had trouble working harmoniously, which was not helping the business. The case turned on that mother-and-son friction layered over a staffing crisis: a young owner stretched across every role while clashing with the one person trying to help him. Polizzi's task was to ease the family tension and build a workable structure so Jamie was not single-handedly running a pub, kitchen and hotel at once. The mother-and-son friction and staffing crisis aired in June 2021, and the Maidenhead pub has kept trading despite an apparent temporary closure since.
After the cameras left
The Grenfell Arms is still trading, a bed and breakfast and pub on Oldfield Road in Maidenhead, with active listings and current reviews across multiple platforms as of 2026 and a mid-table bed-and-breakfast ranking on TripAdvisor. An undated caption referencing the pub being closed and looking to hire surfaced alongside the live listings, read as a past temporary staffing-related closure rather than a permanent one, which holds the open status at medium confidence. Jamie's pub, once run single-handed amid friction with his mum, appears to have kept going as a going concern in the Berkshire town.
Sources
Confidence: medium. Last checked 2026-07-19.
What is there now
Street imagery via Google Maps. Location approximate.